Перейти к содержимому
Форум химиков на XuMuK.ru
  • Сейчас на странице   0 пользователей

    Нет пользователей, просматривающих эту страницу

set93

Вакансия: Customer Service Support Representative

Рекомендуемые сообщения

Employer is a company targeting the high school education market in the USA, Europe, and Russia. We develop tools allowing schoolchildren to acquire scientific education in a more compact and effective way. Our products include hands-on experiment sets, virtual reality laboratories, and other e-learning tools.


Responsibilities:


·    Customer support via text chat and email (90%) or over the phone (10%)


·    Procurement and supply management: replacing broken equipment and dispatching extra packages to customers, including close collaboration with a distribution center in the USA.


·       Product testing (experimental chemistry kits for children)


·       Performing customer surveys, including phone calls


·       Preparing email campaigns with information for customers


·       Preparing reports and proposals concerning both chemistry sets and website features.


Requirements:


·       Fluent English (writing and speaking) is a must; in your CV, specify language certificates, internships abroad, and other experience proving your skills in English.


·       We search for an extravert person with developed empathic ability. If you enjoy talking to strangers and helping people solve their problems, you are welcome.


·       Technical education: Bachelor / Master degree (chemistry / chemical engineering, pharmacy / physics / biology / engineering / IT );


·       This position requires you to be independent and decisive. You will be the only person who makes a decision on how to fulfill a customer request in a best possible way.


Terms and conditions:


·       Working hours are accommodated for the US customers: 2 pm – 10 pm on business days


·       Full time job.


·       Medical insurance provided


·       Vacation: 30 days


·       Comfortable working environment in a team of young scientists and programmers. Average employee age is below 30.


·       Free lunches at a restaurant provided for all employees. Free coffee, tea, and fruits in the office


·       Office conveniently located close to subway station (4 min. walk from Kirovskiy Zavod)


 


Присылайте Ваши отклики на эл.почту katya@scijob.ru.


Поделиться сообщением


Ссылка на сообщение

Создайте аккаунт или войдите в него для комментирования

Вы должны быть пользователем, чтобы оставить комментарий

Создать аккаунт

Зарегистрируйтесь для получения аккаунта. Это просто!

Зарегистрировать аккаунт

Войти

Уже зарегистрированы? Войдите здесь.

Войти сейчас

×